Smartsheet
Shaping the future of Generative AI for data management
At Smartsheet, I’ve delved into the uncharted waters of Generative AI, exploring how cutting-edge technology can transform enterprise workflows. As the lead designer for AI table creation and filtering, I spearheaded projects that pushed the boundaries of data interaction in the B2B space. These initiatives demanded a blend of creativity, technical fluency, and stakeholder management, ultimately teaching me the value of decisive leadership amidst complexity.
Date
Summer 2024
Duration
3 Months
Type
Design, Product Management
Achievement
Designed AI table generation feature; implemented AI visual add-to-dashboard
AI-Generated Visuals: Pioneering Dashboard Enhancements
I led the design and development of a feature that enables AI-generated visuals on dashboards, serving 5,000 early adopters. This involved:
Aligning 5+ Cross-Functional Teams: From engineering to marketing, ensuring seamless collaboration.
Tackling Technical Challenges: Overcoming hurdles like real-time data rendering and dynamic integration with existing dashboards.
Balancing Stakeholder Priorities: Navigating competing visions while staying focused on delivering a clear, impactful user experience.
The result? A transformative feature that empowered users to extract insights and create compelling visuals directly from their data.
AI Table Creation: A Unified Vision for Data Interaction
One of my most exciting projects was redefining table creation and filtering in Smartsheet. The goal was ambitious: to make AI prompting and filtering a unified, intuitive experience—a true suite of generative tools.
Design Process Highlights
Exploration and Prototyping:
Designed an AI-driven system for generating and filtering tables directly from sheets.
Unified prompting, filtering, and table generation into a single, cohesive workflow.
Focus on Usability:
Created interactions that allowed users to apply filters and surface row-level insights without disrupting existing workflows.
Developed a hover-based tooltip system to improve legibility and clarity for filtered data.
Iterative Feedback Loops:
Incorporated recommendations for distinguishing casual filtering from more complex report creation workflows.
Balanced ephemeral actions (e.g., filtering) with more structured, high-impact outputs like saving and dashboard integration.
Though designs remain private and unreleased, the concepts handed off to engineering represent a paradigm shift in how users interact with large datasets.
Designing for Future Generations of Smartsheet
The innovations I spearheaded reflect a forward-looking approach to enterprise software:
From Tools to Solutions
Envisioned AI tools not as isolated features but as integrated systems that adapt to user workflows, streamlining complex processes into intuitive experiences.
Proactive Insights
Bridged the gap between raw data and actionable insights by designing features that empower users to surface meaningful patterns effortlessly.
Adaptive Systems
Prototyped interactions where AI learns and adapts to user inputs, creating a more conversational, responsive workspace.
Looking Ahead
The future of AI in Smartsheet lies in expanding these principles:
Generative Workflows: AI features that don’t just enhance but reshape how teams collaborate, making every interaction feel dynamic and intelligent.
Seamless Integration: Moving beyond dashboards to create interconnected systems where every output can feed directly into broader workflows.
Human-AI Synergy: Ensuring AI doesn’t replace creativity but amplifies it, enabling teams to focus on strategic thinking while automating repetitive tasks.
These projects reflect a vision where Generative AI becomes the backbone of modern work, turning complexity into clarity and empowering users to do their best work.